Customer Service Rep JV

Lincare•Spruce Pine, NC

About The Position

This employee supports all customer service functions related to order entry while following procedures established by management at Joint Venture locations. The role monitors the flow of orders to and from the Customer Service Department and deletes, corrects, or re-enters patient orders as needed.

Requirements

  • Ability to read and analyze documents such as patient orders.
  • Ability to understand pharmacy prescription terminology.
  • Ability to communicate effectively with coworkers and patients.
  • Ability to calculate figures and amounts related to dispensing frequency and doses.
  • Ability to use common-sense understanding to carry out oral and written instructions.
  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Computer entry experience.

Responsibilities

  • Monitor the flow of orders to and from the Customer Service Department.
  • Delete, correct, or re-enter patient orders as deemed necessary.

Benefits

  • Ongoing training and advancement opportunities.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings.
  • Tuition reimbursement.
  • Employee referral program.
  • Employee discounts.
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