Customer Service Rep(06978) - 1940 FM 407

Domino's Franchise • Highland Village, TX

1d

About The Position

The Customer Service Rep works in a fast-paced pizza store, helping the team prepare and process orders efficiently and safely. The role involves customer service, food preparation, maintaining the store and its equipment, and completing required paperwork. Daytime and evening shifts are available, with scheduling flexibility from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, including taking orders, labeling boxes, and making pizzas. Advancement opportunities may include management or franchise ownership.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to work alone and with others, perform repetitive tasks, work adequately under stress, meet strict quality standards, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products, including pizzas.
• Receive and process telephone orders and communicate with customers in person.
• Complete required paperwork.
• Clean equipment and the facility daily and maintain store equipment.
• Take orders, label boxes, and make pizzas as part of training and daily work.
• Unload and stock product deliveries, which may involve lifting and carrying items weighing up to 50 pounds.
• Help satisfy unhappy customers and meet quality-control standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed