Customer Service Rep(5202) - 651 Terry Parkway Ste 101

Domino's Franchise•Terrytown, LA
•Onsite

About The Position

RPM Pizza Customer Service Representatives (CSRs) are the first, and sometimes only, point of contact for customers. They represent RPM Pizza and the Domino’s brand by providing excellent service, professionalism, and a positive attitude, creating a welcoming experience for every customer. The position involves taking orders, preparing products according to company standards, maintaining cleanliness and food safety, and helping the store operate effectively in a fast-paced environment. This is a variable hourly position with competitive pay. Eligible team members averaging 30 or more hours per week during the designated measurement period may access medical, dental, and vision coverage. A 401(k) program is available to eligible team members. The role also offers flexible scheduling, team member product discounts, ongoing training through RPM Pizza College, and opportunities for growth, leadership development, and community involvement.

Requirements

  • Must be 16 years of age or older; a work permit is required in some locations.
  • Willingness to learn and participate in required training programs.
  • Strong communication and basic math skills.
  • Positive, outgoing, and team-oriented attitude.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Ability to stand and walk for extended periods on tiled surfaces.
  • Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
  • Frequent bending, reaching, and stretching; occasional crouching and climbing.
  • Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.

Responsibilities

  • Provide a fun, friendly, and engaging experience for customers while taking orders.
  • Uphold and represent RPM and Domino’s brand standards.
  • Maintain store cleanliness, sanitation, and food safety standards.
  • Prepare products accurately and efficiently according to company standards.
  • Deliver excellent customer service and resolve concerns with a sense of ownership.
  • Demonstrate effective time management and multitasking in a fast-paced environment.
  • Operate store equipment and tools safely and efficiently.
  • Support inventory organization and restocking activities.
  • Contribute to a positive, inclusive team environment.

Benefits

  • Flexible scheduling.
  • Team member product discounts.
  • Medical, dental, and vision coverage available for eligible team members averaging 30 or more hours per week during the designated measurement period.
  • 401(k) program available for eligible team members.
  • Ongoing training and development through RPM Pizza College.
  • Opportunities for growth, leadership development, and community involvement.
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