Customer Service Rep(04752) - 300 Terry Reiley Way

Domino's Franchise•Pottsville, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, handling monetary change, communicating with customers and coworkers in person and by phone, processing orders, entering orders by keyboard or touch screen, and understanding and giving written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, and walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders over the phone and in person.
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