Customer Service Rep(05303) - 2840 Bella Vista Way

Domino's Franchise•Bella Vista, AR
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, taking and processing customer orders in person and by telephone and helping prepare and serve products. The role includes operating store equipment, stocking ingredients and supplies, preparing products, keeping equipment and the facility clean, and making and labeling boxes. On-the-job orientation and training are provided. The position may be part-time or full-time, and the description notes opportunities for advancement into management and other roles.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders by computer keyboard or touch screen.
  • Communicate with customers and co-workers in person and over the telephone to process orders.
  • Clean equipment and the facility approximately daily.
  • Make and label boxes.
  • Unload ingredient and supply deliveries using a hand truck and place items on shelves.
  • Perform other store tasks such as taking out trash, stocking, cleaning, and occasional maintenance.
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