Customer Service Rep(04435) - 105 AERENSON DRIVER

Domino's Franchise • Milford, DE

1d

About The Position

Customer Service Reps help Domino’s prepare and sell pizzas while providing customer service by telephone and in person. The role includes processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance from customer service representative to management and beyond.

The work involves operating store equipment and completing tasks in a fast-paced setting with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, and the role requires frequent reaching and hand use, along with occasional lifting, carrying, pushing, climbing, bending, and squatting. Team members may unload deliveries weighing up to 50 pounds and handle other supplies and food products.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make rapid and accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing for most tasks, frequent reaching and hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload product deliveries using a hand truck and place supplies on shelves.
• Perform occasional maintenance and other tasks, such as changing sign prices and washing walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed