Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105

Domino's Franchise•Concord, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The position also involves making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently as part of a fast-paced team. The company describes opportunities for career growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Ability to maintain a fast-paced, energetic work style.
Ability to meet the company's appearance and dress-code standards.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service with a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work with the team to support smooth operations and positive customer experiences.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and follow the Domino’s dress code.