Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105

Domino's • Concord, NC

7d • $10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role serves as a customer-facing representative of the company, taking orders, answering customer questions, and helping ensure a positive customer experience. The position also contributes to smooth store operations as part of a team.

The work calls for a friendly, patient, and efficient approach in a fast-paced environment. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, and represent the brand positively. Compensation is $10–$12 per hour. The employer describes opportunities to grow and advance within the company.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Maintain a clean and professional appearance in accordance with the dress code.
• Work with hustle and energy.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service and maintain a positive attitude.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work with the team to support smooth operations and happy customers.
• Prepare pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 401(k) for eligible employees.
• 50% off pizza.
• Referral bonus.
• Career development and opportunity to grow and advance.
• Flexible scheduling.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed