About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; cleanliness; marketing; and profitability. The assistant manager sets an example for the crew and follows company policies and procedures while expecting the same of team members. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may deliver orders within a designated area and must have a valid driver’s license with a safe driving record and access to an insured vehicle for deliveries. Work may involve varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position requires frequent standing and hand use, as well as walking, lifting, carrying, pushing, reaching, bending, and occasional crouching and climbing. Delivery duties may require driving, carrying orders, and navigating stairs or other delivery sites.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers, in person and by telephone.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record that meets company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the described physical demands, including standing, lifting and carrying supplies, reaching, bending, and walking.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store standards, cleanliness, and a professional image.
  • Provide great customer service and promote attendance and punctuality.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products within the designated delivery area when assigned.
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