Customer Service Rep(02971) - 12545 State Rd 143 Space A

Domino's Franchise • Highland, IL

1d

About The Position

Domino's Pizza in Highland, United States, is seeking a friendly and efficient Customer Service Representative. The role is customer-facing and involves taking orders, preparing pizzas, processing payments, maintaining store cleanliness, and supporting smooth team operations in a fast-paced environment. The representative must be able to stand for extended periods and lift items weighing up to 25 lbs.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication abilities, particularly in phone interactions.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company procedures.
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Multitasking skills to manage multiple orders and tasks efficiently.
• Team-player attitude and willingness to support colleagues.
• Attention to detail in order preparation and customer interactions.
• Basic computer skills for operating ordering systems.
• Must be able to pass a pre-employment drug test and criminal background check.

Nice To Haves

• Food service experience is a plus, but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide outstanding customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment while adhering to food safety standards.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness.
• Handle multiple orders and tasks simultaneously in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed