Customer Service Rep(02956) - 3304 Godfrey Rd

Domino's Franchise•Godfrey, IL

About The Position

Domino's Pizza is seeking a friendly, efficient, and customer-focused Customer Service Representative to deliver exceptional service and memorable experiences. The role involves taking and preparing orders, processing payments, maintaining store cleanliness, and working collaboratively with teammates in a fast-paced environment. The position requires standing for extended periods and lifting items weighing up to 25 lbs.

Requirements

  • Strong communication skills and the ability to interact professionally with customers and team members.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for accurate cash handling and order processing.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude and friendly demeanor.
  • Ability to work efficiently in a fast-paced environment.
  • Team-oriented approach and willingness to assist colleagues.
  • Strong attention to detail to ensure order accuracy and customer satisfaction.
  • Ability to multitask and prioritize responsibilities effectively.
  • Basic computer skills for operating ordering systems and cash registers.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and recipes.
  • Process cash and credit card transactions accurately.
  • Provide outstanding customer service and ensure customer satisfaction.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to support smooth operations during busy periods.
  • Handle customer inquiries, concerns, and special requests professionally.
  • Perform cleaning tasks to uphold store cleanliness standards.
  • Lift and move items weighing up to 25 lbs. as needed.
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