Customer Service Rep(03501) - 1765 Union Blvd

Domino's Franchise•Bay Shore, NY

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes associated paperwork; and cleans equipment and the facility approximately daily. On-the-job orientation and training are provided. The role involves communicating with customers and co-workers to process orders over the phone and in person, handling monetary transactions, and entering orders using a computer keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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