Customer Service Rep(09621) - 5092 W Northgate
About The Position
The Customer Service Rep receives and processes customer orders by phone and in person and performs general store duties, including operating equipment, stocking ingredients, preparing products, cleaning equipment and the facility, and making and labeling boxes. On-the-job orientation and training are provided. The role may be part-time or full-time, and the company describes opportunities for advancement into management and other roles. The position involves working in a pizza store and may require exposure to varying or adverse weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. Most work is performed standing, with frequent walking and continuous reaching and hand use. Physical tasks may include lifting and carrying supplies weighing up to 50 pounds, moving trays, climbing stairs or ladders occasionally, bending, crouching, and handling pizza-making tools.
Requirements
- Must be 18 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies up to 50 pounds, reaching, bending, and handling store tools.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Clean equipment and the facility approximately daily.
- Make and label boxes.
- Unload deliveries using a hand truck and move supplies to shelves.
- Perform other store tasks such as stocking, cleaning, and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
