Customer Service Rep(06925) - 615 W Henderson

Domino's Franchise•Cleburne, TX

About The Position

The Customer Service Representative supports Domino’s Pizza store operations by providing customer service, taking and processing orders, preparing products, stocking ingredients and supplies, and cleaning equipment and the facility. The role involves communicating with customers and coworkers by phone and in person, entering orders with a computer keyboard or touch screen, and handling payments accurately. On-the-job orientation and training are provided. Advancement opportunities may include management or other roles within the company.

Requirements

  • Be at least 16 years of age.
  • Have outstanding people skills and an outgoing, positive personality.
  • Be willing to work hard as part of a team.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills for taking and processing orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Be able to stand for most tasks and walk short distances; the job does not involve sitting.
  • Be able to lift and stack deliveries weighing up to 50 pounds onto shelves as high as 72 inches.
  • Be able to carry items including pizza sauce weighing 30 pounds and dough trays weighing approximately 12 pounds each.
  • Be able to push or pull trays on dollies and perform frequent reaching, bending, and hand tasks.
  • Be able to distinguish hot and cold surfaces and have the vision and hearing abilities needed for store tasks.

Responsibilities

  • Receive and process telephone orders.
  • Communicate with customers and coworkers in person and by phone to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
  • Meet quality-control standards while working independently and with the team.
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