Customer Service Rep(03795) - 390 Rhode Island ave

Domino's Franchise•Fall River, MA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and help with store operations. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within Domino’s.

Requirements

  • Must be at least 16 years old.
  • Able to understand and provide correct written instructions.
  • Able to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
  • Able to perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Must have verbal, writing, and telephone skills for taking and processing orders.
  • Able to make rapid, accurate hand and finger movements and coordinate eyes and hands.
  • Able to enter orders using a computer keyboard or touch screen.
  • Able to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Able to meet the physical demands of the role, including prolonged standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Able to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures, including adverse weather during outside tasks.
  • Able to talk and hear on the telephone and use near- and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and move items to storage shelves.
  • Perform other store-team duties, including outside tasks such as removing trash.
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