Customer Service Rep(04437) - 530 North Antrim Way

Domino's Franchise•Greencastle, PA
•Onsite

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role requires a helpful attitude, adherence to Domino’s image and uniform standards, and the ability to work independently and with others while meeting quality standards in fast-paced circumstances. The position involves extended periods of standing, occasional lifting, and frequent crouching, bending, and reaching.

Requirements

  • Must be at least 16 years old.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Willingness to conform to Domino’s Pizza image and uniform standards.
  • Ability to work alone and with others.
  • Desire to meet high quality-control standards, including in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand/eye coordination.
  • Ability to receive instructions and complete tasks within a specified period of time.
  • Ability to remain standing for extended periods.
  • Occasionally lift up to 30 pounds and rarely lift up to 50 pounds.
  • Infrequently climb ladders for cleaning duties, changing signs, and maintenance.
  • Frequently crouch, bend, and reach when preparing products, stocking, and cleaning.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare all products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with customers and fellow team members in a positive manner.
  • Complete additional tasks as requested by the management team.
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