Customer Service Rep(07205) - 1901 PACIFIC BLVD SE

Domino's Franchise • Albany, OR

1d

About The Position

This is an entry-level customer service role at a Domino's Pizza store. The company provides on-the-job orientation and training. Scheduled hours depend on the employee's availability and the store's needs; the posting states that positions are part-time unless otherwise specified. Employees may have the opportunity to work full-time if the store can accommodate the hours and the employee completes training, is reliable for shifts, and communicates full-time availability to the manager.

The role supports store operations and customer orders, including operating equipment, stocking and preparing ingredients and products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. Team members communicate with customers and coworkers, use a computer keyboard or touchscreen to enter orders, and may need map-reading and address-finding skills within the delivery area.

Work may involve standing for most tasks, handling food and supplies, and exposure to hot equipment, cold storage, food odors, cornmeal dust, moving parts, and changing weather conditions during outside tasks or deliveries. The job includes physical activities such as lifting, carrying, pushing, reaching, bending, and occasional climbing.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to read maps and locate addresses within the designated delivery area.
• Ability to navigate varied terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including lifting cases weighing up to 50 pounds, reaching, bending, and standing for most tasks.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touchscreen to enter orders.
• Unload bulk product deliveries using a hand truck and move supplies to storage or work areas.
• Perform outside tasks such as removing trash; delivery-related duties may involve driving and couponing.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed