Customer Service Rep(05545) - 360 Wilkesboro Blvd SE

Domino's•Lenoir, NC

9d•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative of the company, taking orders, answering questions, and helping ensure customers have a positive experience. It also involves making pizzas to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently as part of a fast-paced team. The company describes opportunities to grow and advance within the organization.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain the company’s appearance standards and follow the dress code.
Must work with hustle and energy and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent, friendly customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to support smooth operations and customer satisfaction.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance and follow the Domino’s dress code.