1139 - Customer Service Rep

Domino's Franchise•Eastpointe, MI

1d•Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, receiving and processing customer orders by telephone and in person, preparing products, and helping maintain store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities for advancement into management and other roles.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload and store product deliveries.
Perform other store tasks, including removing trash and occasional maintenance or sign-price changes.