Customer Service Rep(01992) - 107 2nd ST NE

Domino's Franchise•Little Falls, MN

1d•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to help the store prepare and serve pizza and process customer orders. The role is open to applicants age 16 or older, and on-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Advancement opportunities may include management and franchise ownership. The job involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Customer service representatives communicate with customers and coworkers in person and by phone, handle payments and change, and enter orders using a computer keyboard or touch screen. Work includes standing for most tasks, walking short distances, and regularly reaching and using hands. The role may also require lifting and carrying supplies, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder, bending, crouching, or squatting. Work conditions include changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Must be 16 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and the ability to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing for most tasks and handling deliveries weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and by phone.
Enter orders using a computer keyboard or touch screen.
Handle payments and make correct monetary change.
Unload and stock deliveries, including lifting and placing cases on shelves.