Customer Service Rep(06944) - 1101 N. Main

Domino's Franchise•Euless, TX
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help make, bake, or take pizzas during the day and night. The role may be part-time or full-time and offers opportunities for growth, including advancement into management and other roles. On-the-job orientation and training are provided. Team members perform general store duties, including operating equipment, stocking ingredients, preparing products, taking and processing telephone and in-person orders, completing inventory and related paperwork, and cleaning equipment and the facility. The position involves frequent standing, walking, reaching, hand use, and pizza preparation, as well as occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting. Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, and exposure to hot surfaces and tools, sharp edges, and moving mechanical parts. Employees may also encounter adverse weather while taking out trash or performing other outdoor tasks.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, reaching, frequent hand use, and lifting or carrying items weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock product deliveries, including lifting and stacking cases on shelves.
  • Perform tasks involving pizza preparation, operating a pizza peel and cutter, and assembling pizza boxes.
  • Perform other store tasks such as cleaning, stocking, and occasional sign or maintenance work.
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