Customer Service Rep(03904) - 711 Southbridge st

Domino's Franchise • Auburn, MA

1d

About The Position

The Customer Service Representative works as part of the Domino’s Pizza store team, providing customer service and supporting order processing and food preparation. The role involves communicating with customers and co-workers in person and by telephone, entering orders, preparing products, operating store equipment, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer part-time or full-time schedules and opportunities to advance into management or other roles.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and handle delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store-team tasks, including removing trash and outside tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed