Customer Service Rep(04445) - 1000 MIDWAY DRIVE

Domino's Franchise • Harrington, DE

13h • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help customers place and process orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership.

Team members perform a range of store duties, including operating equipment, stocking ingredients and supplies, preparing products, receiving telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, handling money, and following quality standards.

The role requires frequent standing, walking, reaching, hand use, and bending, as well as occasional lifting and carrying supplies, moving trays, climbing stairs or a ladder, and crouching or squatting. The work environment can include hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. Team members may also encounter varying or adverse weather during outdoor tasks.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to operate a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders and use a calculator or make monetary change as needed.
• Unload and stock deliveries, move trays, and perform other store tasks.
• Perform occasional maintenance or related tasks, such as changing sign prices or washing walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed