Customer Service Rep(04489) - 1000 Hendricks Dr

Domino's Franchise • Zebulon, NC

6d

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is hiring a Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The role involves working with the team to support smooth store operations and customer satisfaction in a fast-paced environment.

The position also requires preparing pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and representing the brand positively. Candidates should be friendly, energetic, efficient, and focused on providing excellent customer service.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and ability to find solutions.
• Basic computer skills and familiarity with point-of-sale systems.
• Must follow Domino’s pizza-making standards and procedures.
• Must maintain a clean, professional appearance and adhere to the Domino’s dress code.
• Must work with hustle and energy and maintain a friendly, positive attitude with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and customer satisfaction.
• Prepare pizzas according to Domino’s standards and procedures.
• Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.

Benefits

• Competitive pay
• Benefits for eligible employees, including health insurance, paid time off, and 401(k)
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• 50% off pizza
• Referral bonus
• Career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed