Customer Service Rep(05584) - 4922 Trojan Drive

Domino's Franchise • Charlotte, NC

7d

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a voice of the company, taking orders, answering customer questions, and helping ensure a positive customer experience. The role also involves working with the team to keep store operations running smoothly. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly service to every customer.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Must adhere to Domino’s pizza-making standards and procedures.
• Must follow the Domino’s dress code and maintain a clean, professional appearance.
• Must work with hustle and energy and be friendly with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service.
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and happy customers.
• Prepare pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance and represent the brand positively.

Benefits

• Competitive pay
• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• 50% off pizza
• Referral bonus
• Career development
• Flexible scheduling
• Opportunity to grow and advance within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed