Assistant Manager(04445) - 1000 MIDWAY DRIVE

Domino's Franchise•Harrington, DE

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and maintaining store and customer-service standards. Assistant managers may have opportunities to advance to general manager, franchisee, or Manager Corporate Operations. Store team duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may also involve delivering products and flyers within a designated area. The work involves standing and walking for much of the shift, frequent reaching and hand use, occasional lifting and carrying supplies, and exposure to hot surfaces, temperature changes, food odors, cornmeal dust, cramped spaces, and adverse weather. Delivery duties require driving and navigating delivery locations, potentially including stairs.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the job, including standing, walking, lifting, carrying, reaching, bending, occasional crouching and climbing, and driving when delivering.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, cleanliness, and operating standards.
  • Provide great customer service and support store marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process phone orders; take inventory; complete paperwork; and clean equipment and facilities.
  • Deliver products by car to customers and deliver flyers or door hangers, as required.
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