Customer Service Rep(06284) - 1107 W. Platte Ave.
About The Position
The Customer Service Rep operates equipment, stocks ingredients from delivery areas to storage, work areas, and the walk-in cooler, prepares products, processes telephone orders, and cleans equipment and the facility daily. Orientation and on-the-job training are provided. The role requires communicating with customers and co-workers in person and by phone, accurately handling orders and monetary change, entering orders by keyboard or touchscreen, and performing tasks that require coordination, judgment, and the ability to work independently or with others. Work involves exposure to varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting, carrying, pushing and pulling, climbing, bending, crouching, reaching, and using tools and other work aids.
Requirements
- Ability to communicate verbally with customers and co-workers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand, walk, sit, lift up to 50 pounds, carry up to 30 pounds, push and pull trays on dollies, climb, repeatedly bend at the waist, crouch or squat, reach, and perform hand tasks requiring hand-eye coordination.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Clean equipment and the facility daily.
- Communicate with customers and co-workers to process orders in person and over the phone.
- Make correct monetary change and enter orders using a computer keyboard or touchscreen.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
