Customer Service Rep(03497) 240 W. Seneca Street
About The Position
Domino’s Pizza is hiring a customer service representative to help serve customers and support store operations. The role may be part-time or full-time and offers flexible scheduling, on-the-job orientation and training, and potential opportunities for advancement into management or other roles. Applicants must be at least 16 years old. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The position involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touchscreen, handling money, and performing physical tasks throughout the shift. Work conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work requires prolonged standing and frequent reaching and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting. Product deliveries may include items weighing up to 50 pounds.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand coordination and the ability to make precise movements quickly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing for most tasks and handling deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by phone.
- Enter orders using a computer keyboard or touchscreen.
- Unload and move product deliveries using a hand truck and stock supplies on shelves.
- Perform other store tasks, including taking out trash and completing outside tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
