Customer Service Rep(08596) - 126 W. Washington Street

Domino's Franchise • San Diego, CA

19h

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone and in-person orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided.

The role requires frequent customer and coworker communication, accurate order entry, handling monetary transactions, and performing repetitive food-preparation and service tasks. Work includes standing and walking for much of the shift, using equipment and hand tools, stocking and carrying supplies, and maintaining quality standards. Depending on assigned duties, team members may also deliver orders within a designated area.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to work amid variable temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
• Ability to perform the physical tasks described, including prolonged standing, frequent reaching and hand use, bending, occasional crouching and climbing, and lifting or carrying supplies weighing up to 50 pounds.
• For delivery duties, ability to drive within the designated delivery area and carry orders to customers.

Responsibilities

• Operate equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person and over the phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload deliveries, move supplies, and stock shelves.
• Deliver pizzas and other items within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed