Customer Service Rep(04365) - 712 N Commerce Ave

Domino's Franchise•Front Royal, VA

About The Position

The Customer Service Rep receives and processes customer orders in-store and over the phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role may include additional tasks requested by management. Team members work in a fast-paced environment and are expected to meet quality-control standards while following Domino’s image and uniform standards. The position may suit someone seeking a first job, a part-time job, or a second job.

Requirements

Must be at least 16 years old.
Must have reliable transportation.
Must have a positive and helpful attitude.
Willingness to follow Domino’s image and uniform standards.
Ability to work independently and with others.
Desire to meet quality-control standards, including in fast-paced circumstances.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to enter orders using a computer keyboard and touch screen.
Strong hand-eye coordination.
Ability to receive instructions and complete tasks within a specified period.
Ability to remain standing for extended periods.
Ability to perform the stated lifting, ladder-climbing, crouching, bending, and reaching tasks.

Responsibilities

Receive and process customer orders in-store and over the phone.
Prepare all products.
Stock ingredients in storage areas, the production area, and the walk-in cooler.
Clean equipment and the facility daily.
Distribute marketing materials.
Communicate verbally with customers and fellow team members in a positive manner.
Complete additional tasks as requested by the management team.
Perform basic arithmetic and make correct monetary change.
Enter orders using a computer keyboard and touch screen.
Follow instructions and complete tasks within a specified period.
Occasionally lift up to 30 pounds and rarely lift up to 50 pounds.
Infrequently climb ladders for cleaning, changing signs, or maintenance; frequently crouch, bend, and reach while preparing products, stocking, and cleaning.