Domino's Customer Service Rep (08923)

Domino's Franchise•Statham, GA

14h•Onsite

About The Position

Domino’s is seeking qualified customer service representatives who are energetic, personable, punctual, and able to provide a positive customer experience. The role is often the first point of contact for customers and includes greeting customers, taking and processing orders, preparing products to Domino’s specifications, and helping ensure timely pizza delivery. Team members may work part-time or full-time, and schedules are described as flexible. The position offers opportunities to develop skills and potentially grow into management or other roles within the brand. The work involves operating and maintaining store facilities and equipment, handling inventory and supplies, and completing associated paperwork. Team members must be able to work independently and with others, handle repetitive tasks and stress, meet quality standards, coordinate with coworkers and customers, and make timely, sound judgments. The job is primarily performed standing and includes lifting and moving supplies as well as occasional bending, crouching, squatting, stooping, or stair use.

Requirements

Must be at least 16 years of age.
Must pass a criminal background check.
Enthusiastic customer communication, a positive personality, and punctuality.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform the physical tasks described, including lifting or stacking supplies weighing up to 50 pounds.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Greet customers enthusiastically and take orders with a positive attitude.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Prepare products according to Domino’s specifications and guidelines.
Operate, clean, and maintain store facilities and equipment.
Take inventory and stock ingredients and supplies from the delivery area into storage, work areas, and coolers; complete related paperwork.
Coordinate with coworkers and customers while meeting quality-control standards.
Perform repetitive tasks, work independently or with others, and work under stress.
Handle monetary transactions and provide correct change.
Use a computer keyboard, touch screen, and foot-paddle.
Unload deliveries and lift or stack product ingredients and supplies.