Domino's Customer Service Rep (04101)
About The Position
Domino’s is hiring customer service representatives to welcome and assist customers while helping prepare and deliver food. This role may be a main, supplemental, or second job and may be part-time or full-time; schedules are described as flexible to accommodate employees’ lives. Team members may have opportunities to develop skills and grow into management or other roles within the brand. Customer service representatives are often the first point of contact for customers. They greet customers, take and process orders, prepare products to Domino’s specifications, and help keep the store and its equipment clean and maintained. The role also involves inventory and stocking tasks, paperwork, and working with coworkers to meet quality standards and provide timely service. Team members spend most of their shifts standing and may handle deliveries of ingredients and supplies weighing up to 50 pounds.
Requirements
- Must be at least 16 years of age.
- Must pass a criminal background check.
- Demonstrate enthusiastic customer communication, a positive personality, and punctuality.
- Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.
- Be able to perform repetitive tasks, work independently and with others, and work under stress.
- Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Be able to make correct monetary change.
- Be comfortable using a computer keyboard, touch screen, and foot-paddle.
- Be able to stand for most of the shift and perform the physical tasks described, including lifting or stacking supplies weighing up to 50 pounds.
- Have hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.
Responsibilities
- Welcome and communicate with customers in an enthusiastic, professional manner.
- Take customer orders and process telephone orders promptly.
- Prepare products according to Domino’s specifications and guidelines.
- Operate, clean, and maintain store facilities and equipment.
- Take inventory, stock ingredients and supplies, and complete associated paperwork.
- Unload product deliveries and move ingredients and supplies to storage, work areas, or coolers.
- Coordinate with coworkers and customers, meet quality-control standards, and make timely, sound ethical judgments.
- Handle monetary transactions and provide correct change.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
