Domino's Assistant Manager (04101)
About The Position
The Assistant Manager leads store operations during their shift and helps the team deliver high-quality food and customer service. The role oversees cost, inventory, cash, and customer relations; follows and reinforces company policies and procedures; and supports staffing, scheduling, paperwork, food management, store image and cleanliness, marketing, and profitability. The Assistant Manager also greets customers, takes orders, addresses concerns, prepares products to Domino’s specifications, operates and maintains store equipment, and may handle deliveries and related tasks. The position requires sound judgment, empathy, people-management skills, multitasking, and the ability to work under pressure while meeting quality standards.
Requirements
- Must be at least 18 years of age.
- Must have a valid driver’s license.
- Must have access to an insured vehicle that can be used for delivery.
- Must pass a criminal background check.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet strict quality-control standards.
- Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
- Ability to read maps, locate addresses in the designated delivery area, and navigate varied terrain, including multistory buildings and private homes.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Comfort using a computer keyboard, touch screen, and foot-paddle.
- Ability to perform duties that involve prolonged standing, walking, lifting or stacking ingredients and supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
- Hand-eye coordination for shaping dough, using a pizza peel and cutter, and folding pizza boxes.
Responsibilities
- Take responsibility for everything that happens during the assigned shift, including cost controls, inventory control, cash control, and customer relations.
- Follow all policies and procedures and set an example for the crew.
- Lead the team toward shared sales and service goals.
- Oversee staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
- Direct activities and coordinate with coworkers and customers while working under stress and meeting quality-control standards.
- Greet customers, take orders, and address customer concerns positively.
- Operate, clean, and maintain store facilities and equipment.
- Prepare products according to Domino’s specifications and guidelines.
- Take inventory, stock ingredients and supplies from delivery areas into storage or work areas, and complete associated paperwork.
- Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
- Navigate delivery areas and sites and carry products when performing delivery duties.
- Perform basic arithmetic and make correct monetary change.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
