Domino's Assistant Manager (5619)

Domino's Franchise•Lexington, SC

About The Position

The Assistant Manager leads store operations during their shift and is responsible for cost, inventory, and cash controls, customer relations, and setting an example for the crew. The role helps lead the team toward sales and service goals while following all company policies and procedures. The Assistant Manager also oversees staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, and profitability. The position includes customer service and order processing, preparing products to Domino’s specifications, operating and maintaining store facilities and equipment, taking inventory, stocking supplies, and completing related paperwork. The role may also involve delivery work, including locating addresses and navigating varied delivery sites while carrying products. Work is primarily performed standing, and requires frequent physical activity, including walking, lifting and stacking supplies weighing up to 50 pounds, and occasional crouching, squatting, stooping, bending, or using stairs. The role requires using pizza preparation tools and store equipment, along with a computer keyboard, touch screen, and foot-paddle.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality control standards.
  • Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
  • Ability to read maps, locate addresses, and navigate varied terrain and delivery sites.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and lift or stack ingredients and supplies weighing up to 50 pounds.
  • Ability to occasionally crouch, squat, stoop, bend, or use stairs.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Follow all company policies and procedures and expect the same from the crew.
  • Lead the team toward sales and service goals.
  • Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to delivery addresses and delivery sites while carrying products, as needed.
  • Make accurate calculations and monetary change.
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