Domino's Assistant Manager (08867)

Domino's Franchise•Jefferson, GA

About The Position

The Assistant Manager leads store operations during their shift and is responsible for cost, inventory, and cash controls, customer relations, and ensuring team members follow company policies and procedures. The role includes directing and developing the team while supporting sales, service, food quality, store standards, and profitability. Assistant Managers also perform hands-on store duties, including customer service, food preparation, inventory handling, order processing, and cleaning and maintaining store facilities and equipment.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Ability to use sound judgment, empathy, people-management insight, and multitasking skills.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, and coordinate with coworkers and customers.
  • Ability to analyze and compile data and make sound, ethical decisions in a timely manner.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and perform job tasks involving walking, lifting or stacking items weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Follow all policies and procedures and set an example for the crew.
  • Lead the team toward sales and service goals.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and respond to customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete related paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to delivery addresses across the designated delivery area and terrain while carrying products.
  • Make accurate monetary change and perform basic arithmetic.
  • Use a computer keyboard, touch screen, and foot-paddle.
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