Domino's Customer Service Rep (08867)

Domino's Franchise•Jefferson, GA

16h

About The Position

Domino’s is hiring customer service representatives to welcome and assist customers, take and process orders, and help prepare and deliver pizzas during the store’s operating hours. The role can be part-time or full-time and may suit someone seeking a primary or supplemental job. Team members may have opportunities to develop skills in customer service, inventory management, and people development, with potential paths to management and other leadership roles. The position requires a positive, professional approach, punctuality, and the ability to work independently and with others in a fast-paced environment. Team members operate and maintain store equipment, handle supplies and inventory, prepare products according to Domino’s specifications, and support timely customer service.

Requirements

Must be at least 16 years of age.
Must pass a criminal background check.
Enthusiastic customer communication, a positive personality, and punctuality.
Ability to direct activities and perform repetitive tasks, working independently and with others under stress while meeting strict quality control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make timely, sound ethical judgments.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to use a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform tasks involving walking, occasional crouching, squatting, stooping, bending, or stair use.
Ability to unload deliveries and lift or stack product ingredients and supplies weighing up to 50 pounds.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Welcome customers and communicate with them enthusiastically and professionally.
Take customer orders with a positive attitude.
Receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
Operate, clean, and maintain store facilities and equipment.
Take inventory and stock ingredients and supplies from delivery areas into storage, work areas, and coolers; complete associated paperwork.
Prepare products according to Domino’s specifications and guidelines.
Coordinate with coworkers and customers, perform repetitive tasks, and work alone or with others under stress while meeting quality standards.
Analyze and compile data and make sound ethical judgments in a timely manner.
Handle monetary transactions and make correct change.
Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.