Domino's Customer Service Rep (05753)

Domino's Franchise•Athens, GA
•Onsite

About The Position

The Customer Service Rep welcomes and serves Domino’s customers, helps prepare and process orders, and maintains store facilities and equipment. The position may be part-time or full-time and offers schedules intended to accommodate work and life commitments. Team members may have opportunities to develop skills and advance to management or other roles. The role requires enthusiastic customer communication, a positive personality, punctuality, and maintaining a professional appearance in accordance with Domino’s and Team Fox image standards.

Requirements

  • Must be at least 16 years of age.
  • Must pass a criminal background check.
  • Able to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Able to make correct monetary change.
  • Comfortable using a computer keyboard, touch screen, and foot-paddle.
  • Able to perform job tasks while standing for most of the shift and to walk, occasionally crouch, squat, stoop, bend, or use stairs.
  • Able to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.
  • Able to meet the role’s communication, punctuality, quality-control, and professional-appearance expectations.

Responsibilities

  • Greet customers enthusiastically, communicate positively, and take orders.
  • Receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Prepare products according to Domino’s specifications and guidelines.
  • Operate, clean, and maintain store facilities and equipment.
  • Take inventory, stock ingredients and supplies from delivery areas into storage or work areas, and complete associated paperwork.
  • Coordinate with coworkers and customers, direct activities, perform repetitive tasks, and work independently or with others.
  • Meet quality-control standards and make sound ethical judgments in a timely manner.
  • Handle monetary transactions and provide accurate change.
  • Use a computer keyboard, touch screen, and foot-paddle.

Benefits

  • Flexible schedules
  • Convenient locations
  • Opportunities for growth and advancement
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