Domino's Customer Service Rep (05749)

Domino's Franchise•Winder, GA

15h•Onsite

About The Position

The Customer Service Rep welcomes and assists Domino’s customers while supporting food preparation and store operations. The role involves taking customer orders, preparing products to Domino’s specifications, handling inventory and supplies, and operating and maintaining store equipment. Schedules may be part-time or full-time and are described as flexible. Team members may have opportunities to develop skills and pursue advancement, including management.

Requirements

Must be at least 16 years of age.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
Positive personality, enthusiastic customer communication, and punctuality.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to perform job tasks while standing for most of the shift, walk, occasionally crouch, squat, stoop, bend, or use stairs, and lift or stack supplies weighing up to 50 pounds.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Welcome customers and communicate with them enthusiastically and professionally.
Take customer orders, including receiving and processing telephone orders promptly.
Prepare products according to Domino’s specifications and guidelines.
Operate, clean, and maintain store facilities and equipment.
Take inventory and stock ingredients and supplies in storage and work areas, including coolers; complete associated paperwork.
Unload deliveries and handle product ingredients and supplies.
Coordinate with coworkers and customers, perform repetitive tasks, and work independently or with others under stress while meeting quality standards.
Handle calculations accurately and quickly, make correct monetary change, and use a calculator when needed.
Use a computer keyboard, touch screen, and foot-paddle.
Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.