Customer Service Rep(07797) - 113 Neal Street

Domino's Franchise•Grass Valley, CA
•Onsite

About The Position

Domino's Pizza is hiring customer service representatives to take and process orders, help prepare products, and perform general store-team duties. The role may be part-time or full-time and offers on-the-job orientation and training. Opportunities for advancement may include management and other roles within the company. This position is for in-store work; additional duties and qualifications apply to team members who deliver.

Requirements

  • Must be at least 16 years old for in-store work; must be at least 18 years old for delivery work.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands described, including standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, bending, crouching, and reaching.
  • For delivery work: have a valid driver's license and a safe driving record meeting company standards, and access to an insured vehicle for deliveries.
  • For delivery work: have navigation skills to read maps and locate addresses, and be able to navigate adverse terrain and carry products at delivery sites.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • For delivery work: deliver products to customers by car, deliver flyers and door hangers, and navigate delivery locations.
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