Assistant Manager(07797) - 113 Neal Street

Domino's Franchise•Grass Valley, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties span staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The description includes delivery-specific duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and terrain. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Tasks involve standing, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and frequent reaching and hand use. Delivery work may involve driving, walking, carrying products, climbing stairs, and exposure to varying weather conditions.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
Valid driver's license with a safe driving record meeting company standards for driving duties.
Access to an insured vehicle that can be used for delivery for driving duties.
Navigational skills to read a map and locate addresses within the designated delivery area for driving duties.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products for driving duties.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all company policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image, standards, and cleanliness.
Provide great customer service and support attendance and punctuality expectations.
Contribute to marketing and store profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers, as applicable to delivery duties.