Customer Service Rep(05693) - 113 N Earle St PT

Domino's Franchise•Walhalla, SC
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and help with general store operations. The role may be part-time or full-time, with schedules described as accommodating employees’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. Team members operate equipment, stock ingredients and supplies, prepare products, take and process telephone orders, complete inventory and related paperwork, and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by phone, handling payments and making change, and entering orders using a computer keyboard or touchscreen. The work is primarily performed standing and involves repetitive tasks, frequent reaching and hand use, and occasional lifting and carrying. Working conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may also perform some outdoor tasks in varying weather.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills sufficient to take and process orders.
  • Motor coordination and eye-hand coordination to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Handle payments and make accurate monetary change.
  • Use a computer keyboard or touchscreen to enter orders.
  • Unload deliveries and move, carry, and stock ingredients and supplies.
  • Perform other team-member duties as needed, including occasional maintenance or sign-related tasks.
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