Customer Service Rep(07758) - 2260 B Grass Valley Highway

Domino's Franchise • Auburn, CA

12h

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to serve customers and support daily store operations. Duties may include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members receive on-the-job orientation and training. The posting describes opportunities for career advancement, including progression from customer service to management and other roles.

The job involves communicating with customers and coworkers in person and by phone, processing orders using a keyboard or touch screen, handling money accurately, and performing repetitive tasks while meeting quality standards. Work may involve standing for most tasks, stocking and moving supplies, using kitchen tools and equipment, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The posting also includes separate requirements and duties for delivery drivers; these apply to delivery work rather than necessarily to the customer service role.

Requirements

• Be at least 16 years old for in-store work; delivery work requires being at least 18.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have sufficient motor coordination to make precise movements quickly and accurately.
• Be able to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands described in the posting, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Handle monetary transactions and make correct change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed