Customer Service Rep(08518) - Corona Del Mar

Domino's Franchise•Corona Del Mar, CA

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders and help prepare and serve pizza. The role can be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management and franchise ownership. Team members work together to provide quality service and may operate equipment, stock ingredients and supplies, prepare products, handle telephone orders, take inventory, complete paperwork, and clean the equipment and facility. The position involves standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies. Work areas can include a walk-in cooler, hot surfaces, cramped spaces, and outdoor areas with varying weather conditions.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to make rapid, precise movements with eye-hand and hand-finger coordination.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances; the role also involves reaching, bending, occasional crouching or squatting, and infrequent stair or ladder use.
  • Ability to lift and stack delivery cases weighing up to 50 pounds, and to carry other supplies as described.
  • Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move product deliveries, including lifting and stacking cases.
  • Perform other store tasks such as stocking shelves, cleaning, and maintaining signs or equipment as needed.
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