Customer Service Rep(07200) - 779 w central

Domino's Franchise•Sutherlin, OR

About The Position

The Customer Service Representative works as a member of the Domino’s Pizza store team, processing customer orders and helping prepare and handle products. The role may be part time or full time and offers flexible scheduling, on-the-job orientation and training, and opportunities for advancement into management and other roles. Store team members work together to provide customer service and meet quality standards.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use.
  • Ability to lift delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, communicating with customers in person and by phone.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform other store tasks such as stocking, cleaning, and maintaining the store.

Benefits

  • Flexible schedules are described as available to work around personal commitments.
  • On-the-job orientation and training.
  • Opportunities for career advancement, including management and franchise ownership.
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