Customer Service Rep(02584) 51160 Bittersweet

Domino's Franchise • Granger, IN

1d • Onsite

About The Position

The Customer Service Rep works in a Domino’s store and may work part-time or full-time, with schedules intended to accommodate team members’ availability. The role involves serving customers, taking and processing orders, preparing menu items, and helping expedite orders. Team members may work across all in-store stations. Opportunities for career advancement, including into management, are available.

The job involves operating store equipment, stocking and preparing ingredients and products, receiving telephone orders, and cleaning equipment and the facility. Work takes place in varied store conditions, including temperature changes, hot surfaces, confined spaces, and exposure to food-related odors and cornmeal dust. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, and bending.

Requirements

• Must be 18 years of age or older.
• Must be willing and able to work all in-store stations.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all store equipment.
• Ability to speak, hear, and understand verbal communication by telephone and in person.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, reaching, frequent hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

• Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
• Take and process customer orders by telephone and in person.
• Enter orders using a computer keyboard or touch screen.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Clean equipment and the facility approximately daily.
• Unload and move product deliveries and supplies.
• Make correct monetary change and perform basic arithmetic as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed