Customer Service Rep(02974) - 634 Northwest Highway

Domino's Franchise•Cary, IL
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support in-store operations and process customer orders. The role is described as suitable for part-time or full-time schedules. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within Domino’s.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to work in conditions that may include varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and move, carry, and stock supplies.
  • Meet quality-control standards and work independently or with others to complete tasks.
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