Customer Service Rep(07201) - 2455 NW MONROE AVE

Domino's Franchise • Corvallis, OR

1d • Onsite

About The Position

This is an entry-level, part-time Customer Service Representative position at a Domino’s Pizza store. On-the-job orientation and training are provided. Scheduled hours depend on employee availability and store needs. Employees may have the opportunity to move into full-time work if the store has sufficient hours and the employee completes training, is reliable for shifts, and communicates full-time needs with a manager. Advancement opportunities may include assistant manager, general manager, franchise owner, or Manager Corporate Operations.

The role involves serving customers and working with store team members to process orders and prepare products. Team members operate equipment, stock ingredients and supplies, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The position requires communication with customers and coworkers, accurate order entry and cash handling, and the ability to perform a range of physical tasks in a restaurant environment.

Work conditions include exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped areas, and sometimes adverse weather. Physical requirements include prolonged standing, frequent reaching and hand use, lifting and carrying supplies, and occasional climbing, bending, crouching, or squatting. The role may also involve navigating delivery sites and adverse terrain while carrying product.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills sufficient to take and process orders.
• Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within a designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, reaching, and occasional climbing, bending, crouching, or squatting.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Handle deliveries of bulk products and supplies, including unloading them with a hand truck and stocking them.
• Perform other store-team duties, including occasional maintenance and cleaning tasks.

Benefits

• Medical insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Dental insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Vision insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon and Washington state requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed