Customer Service Rep(07748) - 10068 Arrow Rte

Domino's Franchise • Rancho Cucamonga, CA

3d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers in person and by phone, entering orders using a computer keyboard or touch screen, handling payments, and working to quality-control standards. Depending on assigned duties, team members may deliver orders within a designated area.

Requirements

• Ability to comprehend and give correct written instructions.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, reaching, bending, and occasional crouching or climbing.
• For delivery duties, ability to drive within the designated delivery area.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders and handle monetary change accurately.
• For delivery duties, deliver pizzas within a designated delivery area and carry orders to customers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed