Customer Service Rep(03424) - 2443 State Route 9, Ste 205
About The Position
The Customer Service Rep works as a Domino’s Pizza store team member, helping prepare and serve orders and provide customer service. The role includes receiving and processing orders by telephone and in person, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer part-time or full-time schedules and opportunities for advancement into management or franchise ownership. Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas. Team members may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and changing weather conditions while doing outdoor tasks. The work involves frequent standing, reaching, hand use, and repetitive tasks, along with occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting.
Requirements
- Must be at least 16 years old.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and hand-eye coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical duties described, including standing for most tasks, walking short distances, and lifting or carrying items weighing up to 50 pounds.
- Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and varying temperatures and weather conditions.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage areas as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
