Customer Service Rep(08874) - 2483 Cedarcrest Rd. Ste. 205
About The Position
Customer Service Representatives help Domino’s serve customers and support store operations. They receive and process orders by phone and in person, prepare products, stock ingredients and supplies, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The role may be part-time or full-time, and the company describes opportunities for advancement into management and other roles. The work involves operating store equipment and using a computer keyboard or touchscreen. Team members may work in a range of temperatures, including a walk-in cooler and hot work areas, and may encounter food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties include standing for most tasks, walking short distances, lifting and carrying supplies, moving trays, bending, reaching, and occasional climbing or crouching. Some deliveries weigh up to 50 pounds.
Requirements
- Be at least 16 years of age.
- Comprehend and give correct written instructions.
- Communicate verbally with customers and co-workers to process orders by phone and in person.
- Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Make correct monetary change.
- Have verbal, writing, and telephone skills to take and process orders.
- Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
- Enter orders using a computer keyboard or touchscreen.
- Be able to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Meet the physical demands of the role, including standing, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers and co-workers in person.
- Take inventory and complete related paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks, including removing trash and occasional maintenance or cleaning tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
